Wednesday, December 22, 2010

GHANA CUSTOMER SERVICE AWARDS TEAM,HONOURS PHC MOTORS,PEACE FM AND ZOOLION LIMITED






The Founder of the GHANA CUSTOMER SERVICE AWARDS,Mr.Hector Wulff and some members of the awards team,under the auspices of the Customer Service Advocate Ghana, have payed courtesy calls to the award winners,and to present their awards with certificates to them at their business premises.
THE TEAM HONOURED,PHC MOTORS,PEACE FM AND ZOOLION LIMITED.

Monday, December 20, 2010

THE SPINAL CLINIC RECEIVES CUSTOMER SERVICE AWARDS



THE SPINAL CLINIC RECEIVES CUSTOMER SERVICE AWARDS.

CONGRATULATIONS SPINAL CLINIC ! ! !





CONGRATULATIONS ! ! SPINAL CLINIC WINS GHANA CUSTOMER SERVICE AWARDS ,AS PART OF 40 ORGANIZATIONS WHO HAVE PROVIDED LEADERSHIP IN CUSTOMER SERVICE FOR THE YEAR 2010

Sunday, December 19, 2010

RLG COMMUNICATIONS WINS OUTSTANDING GHANA CUSTOMER SERVICE AWARDS




The GHANA CUSTOMER SERVICE AWARDS TEAM,led by Mr.Hector Wulff ,last Friday presented an awards certificate in recognition of RLG COMMUNICATIONS,for emerging as the nation's MOST CUSTOMER FOCUSED BRAND 2010,for their customer led approach to service,by promoting new and flexible ways of delivering products that are responsive to customer needs.

RLG COMMUNICATIONS got nominated and selected by the Ghana Customer Service Award Team, a working group of media practitioners and Customer Services Advocates after weeks of critical and meticulous observation, due diligence, research, mystery shopping and phone calls.

The Ghana Customer Service Awards has been designed to recognize, encourage and reward businesses in Ghana for their excellent treatment of, and positive attitude towards, their customers.

THE AIM OF THE GHANA CUSTOMER SERVICE AWARDS IS TO CELEBRATE EXCELLENCE AND PROFESSIONALISM IN CUSTOMER SERVICE DELIVERY IN GHANA.

The Ghana Customer Service Awards seek showcase achievements in Customer Service delivered by a business or a service provider in the nation.

Saturday, December 18, 2010

ARTICLE ON THE GHANA CUSTOMER SERVICE AWARDS IN FRIDAY ,DEC.17 EDITION OF GHANAIAN TIMES NEWSPAPER


ARTICLE ON THE GHANA CUSTOMER SERVICE AWARDS IN FRIDAY,DEC.17 EDITION OF GHANAIAN TIMES NEWSPAPER.

BRITISH COUNCIL,NDK FINANCIAL SERVICE,IBUST AFRICA,IPMC GHANA,HAVE WON CUSTOMER SERVICE AWARDS





The GHANA CUSTOMER SERVICE AWARDS TEAM ,yesterday presented a certificates in recognition of BRITISH COUNCIL,NDK FINANCIAL SERVICE,IBUST AFRICA,IPMC GHANA, for their leadership in customer service 2010.

These entities awarded,were nominated and selected by the Ghana Customer Service Award Team, a working group of media practitioners and Customer Services Advocates after weeks of critical and meticulous observation, due diligence, research, mystery shopping and phone calls,together with 40 other private and public organizations.

Wednesday, December 15, 2010

MORE ORGANISATIONS RECEIVE GHANA CUSTOMER SERVICE AWARDS







The Founder of the GHANA CUSTOMER SERVICE AWARDS,Mr.Hector Wulff and some members of the awards team,under the auspices of the Customer Service Advocate Ghana, have payed courtesy calls to the award winners,and to present their awards with certificates to them at their business premises.
This time the team visited STAR ASSURANCE LIMITED,GLORYLAND FOODS,DELCIELO OPTICAL SERVICES,ELECTROLAND GHANA LIMITED.

Sunday, December 12, 2010

A UNIQUE AWARDS SCHEME IN GHANA






The Ghana Customer Service Awards has been designed to recognize, encourage and reward businesses in Ghana for their excellent treatment of, and positive attitude towards their customers, annually.
THE AIM OF THE GHANA CUSTOMER SERVICE AWARDS IS TO CELEBRATE EXCELLENCE AND PROFESSIONALISM IN CUSTOMER SERVICE DELIVERY IN GHANA ANNUALLY.
The Ghana Customer Service Awards will showcase achievements in Customer Service delivered by businesses, organizations or service providers.
The awards are solely based on customer nominations, appreciating the excellent customer service that they have enjoyed from a company or a service provider.
Award rankings are in no way influenced by the opinion of sponsors, organizations, or their staff.

Wednesday, December 8, 2010

BUSINESS COMUNITY WELCOMES GHANA CUSTOMER SERVICE AWARDS






So far companies like ALLADSHAMS LIMITED,KINGS COLLEGE INTERNATIONAL,J.D RESTAURANTS,BLET SERVICES LIMITED,AGBEVE HERBAL CENTRE,KRIF GHANA LIMITED, AND ASHANTI HOME TOUCH,CITY LIGHT GHANA LIMITED,PAPAYE FAST FOODS,T.T BROTHERS,O.A TRAVEL AND TOURS have been visited and presented with awards in recognition of their leadership in customer service and commitment to service quality, by the GHANA CUSTOMER SERVICE AWARDS TEAM.
In all, the heads of these various reputable companies expressed their gratitude and and promised their support towards the sustainability of the
GHANA CUSTOMER SERVICE AWARDS,towards the attainment of a national customer service culture,as the nation emerges as an oil economy and a business hub in Africa.

MORE COMPANIES RECEIVE GHANA CUSTOMER SERVICE HONOURS






This is a novelty and the first time that business awards are being presented and delivered, door to door at the work places of award winners encouraging a sense of belonging and good will, among their staff and the entire workers of the organization,instead of the usual awards ceremonies associated with dinner-dance and long speeches.
So far companies like ALLADSHAMS LIMITED,KINGS COLLEGE INTERNATIONAL,J.D RESTAURANTS,BLET SERVICES LIMITED,AGBEVE HERBAL CENTRE,KRIF GHANA LIMITED, AND ASHANTI HOME TOUCH,CITY LIGHT GHANA LIMITED,PAPAYE FAST FOODS,T.T BROTHERS have been visited and presented with awards in recognition of their leadership in customer service and commitment to service quality, by the GHANA CUSTOMER SERVICE AWARDS TEAM.

Monday, December 6, 2010

GHANA CUSTOMER SERVICE AWARDS TEAM STORMS BUSINESS PREMISES WITH AWARDS





The Founder of the GHANA CUSTOMER SERVICE AWARDS,Mr.Hector Wulff and some members of the awards team,under the auspices of the Customer Service Advocate Ghana, have payed courtesy calls to the award winners,and to present their awards with certificates to them at their business premises.
This is a novelty and the first time that business awards are being presented and delivered, door to door at the work places of award winners encouraging a sense of belonging and good will, among their staff and the entire workers of the organization,instead of the usual awards ceremonies associated with dinner-dance and long speeches.
So far companies like ALLADSHAMS LIMITED,KINGS COLLEGE INTERNATIONAL,J.D RESTAURANTS,BLET SERVICES LIMITED,AGBEVE HERBAL CENTRE,KRIF GHANA LIMITED, AND ASHANTI HOME TOUCH,CITY LIGHT GHANA LIMITED,PAPAYE FAST FOODS,T.T BROTHERS have been visited and presented with awards in recognition of their leadership in customer service and commitment to service quality, by the GHANA CUSTOMER SERVICE AWARDS TEAM.
In all, the heads of these various reputable companies expressed their gratitude and and promised their support towards the sustainability of the
GHANA CUSTOMER SERVICE AWARDS,towards the attainment of a national customer service culture,as the nation emerges as an oil economy and a business hub in Africa.

Sunday, December 5, 2010

MEET THE FOUNDER OF GHANA CUSTOMER SERVICE AWARDS




His name is HECTOR N.L WULFF,a consumer affairs journalist,consultant and public advocate who has been training customer communications for five years,a prolific writer,marketer,great thinker and a young politician who fears GOD.

HECTOR WULFF was a former staff and trainer in charge of customer communications with MARKETING COMMUNICATIONS AFRICA.

He has written several articles on customer service in several journals and various websites both nationally and internationally,with the most popular title known to global customer service practitioners and communicators,as THE POWER OF CUSTOMER SERVICE SERIES and THE HIDDEN MAGIC IN SERVICE QUALITY.

Currently,MR,WULFF, is the FOUNDER AND C.E.O. of the CUSTOMER SERVICE ADVOCATE and the EXECUTIVE DIRECTOR OF the GHANA WRITERS AND NEWSPAPERS SOCIETY,promoters and initiators of the 1st GHANA CUSTOMER SERVICE AWARDS in consultation with GHANA'S MINISTRY OF TRADE AND INDUSTRY,and a member of national consumer protection stakeholders promulgating the Ghana Consumer Protection Policy.

WULFF AS AFFECTIONATELY CALLED,IS THE EXECUTIVE DIRECTOR OF A CHARITY OF YOUNG PROFESSIONALS, CALLED THE PUT A SMILE FOUNDATION,HE SERVES AS A MEMBER OF THE NATIONAL YOUTH STAKEHOLDER,WITH THE NATIONAL YOUTH COUNCIL,AS A SOCIAL RESPONSIBILITY TO LAUNCH HIS POLITICAL CAREER.

He is currently working on the NATIONAL CUSTOMER SERVES STANDARD CHARTER(NCSSC) for both the private and public sector service providers in Ghana.