Monday, March 3, 2014

4TH GHANA CUSTOMER SERVICE AWARDS,2014

The Ghana Customer Service Awards,dubbed Voice Of The Customer Awards is the only national awards dedicated to Customer Service Excellence,best practice and innovation in customer service delivery in Ghana.They highlight the importance of providing outstanding customer service in today’s challenging economic climate.

Friday, February 4, 2011

TWO ILLUSTRIOUS CITIZENS RECEIVE CUSTOMER AND PUBLIC SERVICE HONOURS








Ghana Costumer Service Awards team holds press conference to honour Chief Yaw Kumey, the
Group C.E.O of Y. kumey international group of companies as the
1ST GHANA USTOMER SERVICE AMBASSADOR.
Also, ACP. retired, Victor Tandoh, currently the Greater Accra Manager of the National Road Safety commission was highly honoured with the GHANA PUBLIC SERVICE STAR AWARD 2010.
These honours received by these distinguished citizens of the nation, l are the highest category of the Ghana Customer Service Awards.,
The Ghana Customer Service Awards is an awards scheme launched on November last year by the Customer Service Advocate and the Ghana Writers and Newspapers Society, under the able leadership of Mr. Hector Wulff, popularly known to the Ghanaian media as Mr. Customer Service.

Friday, January 14, 2011

JOFEL CATERING SERVICES LIMITED, RECEIVES GHANA CUSTOMER SERVICE AWARDS




CONGRATULATIONS, JOFEL CATERING SERVICES LIMITED KUMASI,RECEIVES GHANA CUSTOMER SERVICE AWARDS ,FOR BEING BEST PROVIDERS OF EXCELLENT CUSTOMER SERVICE IN ASHANTI REGION AND FOR LEADERSHIP IN CUSTOMER SERVICE IN GHANA.

Thursday, January 6, 2011

GHANA CUSTOMER SERVICE AWARDS SCHEME RECEIVES INTERNATIONAL RECOGNITION


The Ghana Customer Service Awards,which seek to set standards in customer in Ghana,and to celebrate the impact of excellent customer service on the customer and business,as the nation emerges as an oil economy and a business destination in Africa,was founded by Mr.Hector Wulff,on November last year,under the auspices of the Customer Service Advocate Ghana, in collaboration with the Ghana Writer and Newspapers Society and in consultation with Ghana's Ministry of Trade and Industry.

Apart from earning impressive respect from Corporate Ghana,the Customer Service Awards have received international attention and commendation from the World of Customer Service,a British international customer service organisation headed by Mr.Don Hales.

Mr.Don Hales is also the Founder &Chairman of judges,UK,NATIONAL CUSTOMER SERVICE AND SALES AWARDS,

the Founder of ,CUSTOMER SERVICE TRAINING ASSOCIATION,of which Mr.Hector Wulff is a member.

Mr.Hales is also the Chairman of AWARDS INTERNATIONAL,based in the UK.

In a statement sent by Don Holes to the GHANA CUSTOMER SERVICE AWARDS TEAM,he said,"I am particularly interested in your Ghana Customer Service Awards '' he added that "I am wondering whether one of the Ghana Customer Service Awards winners would be nominated for the international category of the UK.Customer Experience Awards''

Mr.Hales commended Mr.Wulff for the awards initiative saying that"the awards represented an excellent way to spread good practice and to provide real recognition of staff and service providers"

Mr.Don Hales,also invited Mr.Wulff to visit the UK in July 2011,as a speaker and observer of the UK.Customer Service Training &Customer Experience Awards.

Mr.Hales is said to be visiting Ghana by September this year.

The GHANA CUSTOMER SERVICE AWARDS,is the only awards scheme in Ghana ,dedicated to customer service across the industrial spectrum.

Saturday, January 1, 2011

ALL ABOUT GHANA CUSTOMER SERVICE AWARDS






The GHANA CUSTOMER SERVICE AWARDS WAS FOUNDED by Mr. HECTOR WULFF,the founder of CUSTOMER SERVICE ADVOCATE,and the EXECUTIVE DIRECTOR of GHANA WRITERS AND NEWSPAPERS SOCIETY,implementing organizations of the awards.
The awards,launched on the 19th November 2010,with the sole mission to raise standards of Customer Service throughout all industries in Ghana ,towards the establishment of a National Customer Service Culture.

Wednesday, December 22, 2010

GHANA CUSTOMER SERVICE AWARDS TEAM,HONOURS PHC MOTORS,PEACE FM AND ZOOLION LIMITED






The Founder of the GHANA CUSTOMER SERVICE AWARDS,Mr.Hector Wulff and some members of the awards team,under the auspices of the Customer Service Advocate Ghana, have payed courtesy calls to the award winners,and to present their awards with certificates to them at their business premises.
THE TEAM HONOURED,PHC MOTORS,PEACE FM AND ZOOLION LIMITED.

Monday, December 20, 2010

THE SPINAL CLINIC RECEIVES CUSTOMER SERVICE AWARDS



THE SPINAL CLINIC RECEIVES CUSTOMER SERVICE AWARDS.

CONGRATULATIONS SPINAL CLINIC ! ! !





CONGRATULATIONS ! ! SPINAL CLINIC WINS GHANA CUSTOMER SERVICE AWARDS ,AS PART OF 40 ORGANIZATIONS WHO HAVE PROVIDED LEADERSHIP IN CUSTOMER SERVICE FOR THE YEAR 2010

Sunday, December 19, 2010

RLG COMMUNICATIONS WINS OUTSTANDING GHANA CUSTOMER SERVICE AWARDS




The GHANA CUSTOMER SERVICE AWARDS TEAM,led by Mr.Hector Wulff ,last Friday presented an awards certificate in recognition of RLG COMMUNICATIONS,for emerging as the nation's MOST CUSTOMER FOCUSED BRAND 2010,for their customer led approach to service,by promoting new and flexible ways of delivering products that are responsive to customer needs.

RLG COMMUNICATIONS got nominated and selected by the Ghana Customer Service Award Team, a working group of media practitioners and Customer Services Advocates after weeks of critical and meticulous observation, due diligence, research, mystery shopping and phone calls.

The Ghana Customer Service Awards has been designed to recognize, encourage and reward businesses in Ghana for their excellent treatment of, and positive attitude towards, their customers.

THE AIM OF THE GHANA CUSTOMER SERVICE AWARDS IS TO CELEBRATE EXCELLENCE AND PROFESSIONALISM IN CUSTOMER SERVICE DELIVERY IN GHANA.

The Ghana Customer Service Awards seek showcase achievements in Customer Service delivered by a business or a service provider in the nation.

Saturday, December 18, 2010

ARTICLE ON THE GHANA CUSTOMER SERVICE AWARDS IN FRIDAY ,DEC.17 EDITION OF GHANAIAN TIMES NEWSPAPER


ARTICLE ON THE GHANA CUSTOMER SERVICE AWARDS IN FRIDAY,DEC.17 EDITION OF GHANAIAN TIMES NEWSPAPER.

BRITISH COUNCIL,NDK FINANCIAL SERVICE,IBUST AFRICA,IPMC GHANA,HAVE WON CUSTOMER SERVICE AWARDS





The GHANA CUSTOMER SERVICE AWARDS TEAM ,yesterday presented a certificates in recognition of BRITISH COUNCIL,NDK FINANCIAL SERVICE,IBUST AFRICA,IPMC GHANA, for their leadership in customer service 2010.

These entities awarded,were nominated and selected by the Ghana Customer Service Award Team, a working group of media practitioners and Customer Services Advocates after weeks of critical and meticulous observation, due diligence, research, mystery shopping and phone calls,together with 40 other private and public organizations.

Wednesday, December 15, 2010

MORE ORGANISATIONS RECEIVE GHANA CUSTOMER SERVICE AWARDS







The Founder of the GHANA CUSTOMER SERVICE AWARDS,Mr.Hector Wulff and some members of the awards team,under the auspices of the Customer Service Advocate Ghana, have payed courtesy calls to the award winners,and to present their awards with certificates to them at their business premises.
This time the team visited STAR ASSURANCE LIMITED,GLORYLAND FOODS,DELCIELO OPTICAL SERVICES,ELECTROLAND GHANA LIMITED.

Sunday, December 12, 2010

A UNIQUE AWARDS SCHEME IN GHANA






The Ghana Customer Service Awards has been designed to recognize, encourage and reward businesses in Ghana for their excellent treatment of, and positive attitude towards their customers, annually.
THE AIM OF THE GHANA CUSTOMER SERVICE AWARDS IS TO CELEBRATE EXCELLENCE AND PROFESSIONALISM IN CUSTOMER SERVICE DELIVERY IN GHANA ANNUALLY.
The Ghana Customer Service Awards will showcase achievements in Customer Service delivered by businesses, organizations or service providers.
The awards are solely based on customer nominations, appreciating the excellent customer service that they have enjoyed from a company or a service provider.
Award rankings are in no way influenced by the opinion of sponsors, organizations, or their staff.

Wednesday, December 8, 2010

BUSINESS COMUNITY WELCOMES GHANA CUSTOMER SERVICE AWARDS






So far companies like ALLADSHAMS LIMITED,KINGS COLLEGE INTERNATIONAL,J.D RESTAURANTS,BLET SERVICES LIMITED,AGBEVE HERBAL CENTRE,KRIF GHANA LIMITED, AND ASHANTI HOME TOUCH,CITY LIGHT GHANA LIMITED,PAPAYE FAST FOODS,T.T BROTHERS,O.A TRAVEL AND TOURS have been visited and presented with awards in recognition of their leadership in customer service and commitment to service quality, by the GHANA CUSTOMER SERVICE AWARDS TEAM.
In all, the heads of these various reputable companies expressed their gratitude and and promised their support towards the sustainability of the
GHANA CUSTOMER SERVICE AWARDS,towards the attainment of a national customer service culture,as the nation emerges as an oil economy and a business hub in Africa.

MORE COMPANIES RECEIVE GHANA CUSTOMER SERVICE HONOURS






This is a novelty and the first time that business awards are being presented and delivered, door to door at the work places of award winners encouraging a sense of belonging and good will, among their staff and the entire workers of the organization,instead of the usual awards ceremonies associated with dinner-dance and long speeches.
So far companies like ALLADSHAMS LIMITED,KINGS COLLEGE INTERNATIONAL,J.D RESTAURANTS,BLET SERVICES LIMITED,AGBEVE HERBAL CENTRE,KRIF GHANA LIMITED, AND ASHANTI HOME TOUCH,CITY LIGHT GHANA LIMITED,PAPAYE FAST FOODS,T.T BROTHERS have been visited and presented with awards in recognition of their leadership in customer service and commitment to service quality, by the GHANA CUSTOMER SERVICE AWARDS TEAM.